All data displayed on this Website is deemed reliable but it is not guaranteed and it should be independently verified. We make no warranty, either expressed or implied as to the accuracy of the data contained within or obtained from this Website.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information & social security number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider’s utilized and other similar information.
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How we use collected information
It’s Your Ai Company & ASSOCIATED WEBSITES INCLUDING THIS ONE collects and uses Users personal information for the following purposes:
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
– To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
– To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To share your information with third parties
We may share or sell information with third parties for marketing or other purposes.
– To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
By submitting this form, you also agree that It’s Your Ai Company & ASSOCIATED WEBSITES INCLUDING THIS ONE may contact you including but not limited to: mail, phone, text message, automated voicemail drops, email, social media and any method on the Internet.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
By accessing the pre-recorded informational numbers located on our Websites, you unilaterally authorize us to contact you via phone call, automated voicemail drop or via text message if calling from a mobile phone all at our discretion. You also authorize us to use auto-dialers, soundboard technology and pre-recorded messages to contact you.
Outstanding Interactions With Prerecorded Statement Software
It’s our goal to have you benefit from our products and services at the best value while providing exceptional interactions.
To help facilitate this objective, we and/or our partners may have conversations with you using prerecorded statements which are played by a “live person” in an interactive conversation. It’s a pretty cool technology.
By utilizing this approach, we and our partners are able to utilize offshore agents at a lower cost and pass the savings onto you. Now, who wouldn’t want that right?
A second benefit of the software assures that those who you speak with can’t go off script or give incorrect information which means that you’ll have a professional & remarkable experience.
If, at any time, you feel uncomfortable during the interactive conversation, just let the person know that you’d like to turn off the software and you’ll instantly be speaking with them directly.
Now, be mindful that you’ll be talking with someone who has an accent and it may be difficult to understand them. Occasionally their responses may not match the questions asked because of cultural differences which are two reasons why the software was created.
If you have problems understanding the person in their native accent, simply ask them to turn the software back on and continue where you left off. It’s that easy 🙂
Lastly, as is common with offshore agents, the software uses western names (IE: Dave, Lisa) in lieu of native names which makes it easy for you to remember who you’ve spoken with.
We’re confident that you’ll enjoy the technology but should there be an instance where we fall short, please don’t hesitate to share your thoughts on improving the interaction.
Email us at: support@itsYOURAi.com
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
It’s Your Ai Company
This document was last updated on December 1, 2020
Or by mail:
It’s Your Ai Company
One America Plaza, San Diego, CA 92101
Attn: Jay Lacny